This is what thousands of economists and purchasers think.
Sweden & Norway
More than 1000 organisations use Inyett
CSI
Inyett’s Customer Satisfaction Index
The CSI, or customer satisfaction index, is a KPI in the form of a customer satisfaction index, i.e. how satisfied customers are with the company they’re dealing with. The KPI answers the question: Overall, how satisfied are you with our services?
NPS
Inyett’s Customer Loyalty
Net Promoter Score is a KPI used in customer surveys. NPS is based on the question: “How likely are you to recommend this company to a friend or colleague?” The question is answered on an eleven-point scale from 0-10.
CES
InyettsCustomer- Effort-Score
Customer Effort Score (CES) is a type of customer satisfaction survey used to measure how easy customers feel it is to work with an organisation. It asks customers to rate how easy it is to use products or services on a scale from “very difficult” to “very easy”.
Happy customers!
Customer references
Chances are you have a colleague in the industry who works with Inyett. Choose your industry – we’ll show you some examples
